Hello there, I have the YV model QN75Q60TAFXZA For less than one year and probably turned it one for the 5th time today, all of a sudden a darker amber stripe was coming up in the screen and I am literally disgusted with this situation.
I understand how this may be frustrating with your TV having these issues if this is occurring on all sources and during the picture test this will require service, you have a couple of options based on your warranty.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area.
I understand how this may be frustrating with your TV having these issues if this is occurring on all sources and during the picture test this will require service, you have a couple of options based on your warranty.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area.
