Original topic:

QN75Q900TSF (2020) - Failed Main Board Unavailable (Help!)

(Topic created: yesterday)
78 Views
DB59
Astronaut
Options
QLED and The Frame TVs

So I had best buys geek squad tech out today in an attempt to repair this awesome TV.

The TV is stuck in the reboot mode so he brought a power supply board out to try to get it working.

This board was not the problem and thru testing, he determined that it was the main board which he tried to get as well, but the samsung parts warehouse told him it was not available.

It was his understanding, that if this part was not available, samsung would refund or replace the TV.

I would love to be able repair or have the TV replaced as it has the best picture I have ever seen and I don't have the $5k plus to replace it.

Any thoughts would be great as I have been without this TV for over a month due to best buys difficulty in getting the power supply board. 

3 Replies
GaryB82
Galactic Samsung Care Ambassador
Options
QLED and The Frame TVs

You would need to contact customer service for help with this too see what they say

https://www.samsung.com/us/support/contact/



If you've found my post to be helpful, Please like my Comments āœ“āœ“āœ“.
If my response resolved your issue, please press the Like and āœ“āœ“āœ“ to Accept as Solution button.


meself
Honored Contributor
Options
QLED and The Frame TVs
Only thing I can think of is to see if the part or board take your pick is on back order or not expected to be available may need to find a replacement tv
3Fees
Supernova
Options
QLED and The Frame TVs
Call a TV repair shop and ask the repair person if he has one in stock and if not ask him to locate one for you. Many of these shops know other tv shop owners and they can locate tough to get parts if they cannot find the part there is always someone they know who does component by component repairing of boards etc. and with that I close this communication. Enjoy.

Cheers
3Fees