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Original topic:

QN90A Samsung Neo QLED 4K - Dark Spot

(Topic created: 01-08-2024 01:10 PM)
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yliu2023
Constellation
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QLED and The Frame TVs

Hi All,

Anyone know of a fix or solution to this dark spot?  It's very noticeable when the screen is light colors in that specific spot.  TV is past the 1 year warranty.  There's been no damage to the TV and we keep it clean.  Any advice is appreciated!

 

75" Class QN90A Samsung Neo QLED 4K Smart TV (2021)

QN75QN90AAFXZA

 

QN90A Samsung Neo QLED 4K - Dark Spot.jpg

 

Thanks,

Yang

1 Solution


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Solution
Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame TVs

Hello! Thank you for reaching out! I see how this can be cause for concern with your TV having this dark spot on it. This is something that will require service. As your tv is out of warranty you will have a couple of options. 

 

 

- If you have an extended warranty you can reach out to them to have service set up. 

- If you're OUT of warranty, you can use this link below to find a service center in your area. 

 

https://www.samsung.com/us/support/service/locations/

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1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! Thank you for reaching out! I see how this can be cause for concern with your TV having this dark spot on it. This is something that will require service. As your tv is out of warranty you will have a couple of options. 

 

 

- If you have an extended warranty you can reach out to them to have service set up. 

- If you're OUT of warranty, you can use this link below to find a service center in your area. 

 

https://www.samsung.com/us/support/service/locations/