QN90D sharpness filter applied unevenly on one half of the screen.

[ziiip]

Hi guys, I've recently got a new 43 inch QN90D and there's this issue with the sharpness filter that it is gradually applied differently to one half of the screen as to the other above the value of 10.

Does anyone else have this?

My software version: 1106 (latest as of now)

I've made a video to showcase it: Samsung QN90D sharpness filter bug (youtube.com)

Some pics (click to enlarge to really see how bad it is):

[meself]

Definitely a problem have you run the diagnostic test

[bill-e]

thr latest version is 1120.6. Go online to the product page for the qn90d, then support and then software and downloads and you should find the firmware to download and upload via usb flash drive.
https://www.samsung.com/us/support/downloads/?model=N0061292&modelCode=QN43QN90DAFXZA

[ziiip]

Hi, thanks for the reply, much appreciated!

Unfortunately the problem persists even after the update, so I'll just contact customer support now.

[ziiip]

Update: I've had some back-and-forth with customer support and they've just told me that this is a known software bug and it's being worked on.

[MattyDaddy76]

Wow! That’s really really bad!!!!! Too bad you can’t exchange it. 😕