Original topic:

QN90c 75 inch HDMI FAIL

(Topic created: a month ago)
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MFMBOSS
Constellation
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QLED and The Frame TVs

New tv arrived today. The tv does not recognize my x box, comcast cable box and will not allow me to use my den on AVR.  THE ONLY THING it recognizes is my direct tv box.  Tried averything, new hdmi cables, different settings etc. nothing works.  The avr works with direct tv but only if no other hdmi cable is plugged in.   Also when I turn off the tv I get no sound when I turn it back on. I have to  unplug and replug the hdmi for sound. What is going on? I am returning this thing. I own 3 other Samsung tvs and never had this problem.  Before you ask… I tested my Xbox and Comcast’s boxes on my other tvs and they worked.,. Ideas?

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meself
Black Hole
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QLED and The Frame TVs
Run the diagnostic test
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