Samsung 85" Q90C Not Streaming Some Apps

[jordanhh]

I have a Samsung 85" Class QN90 series NEO QLED Smart TV. For the last couple weeks, Peacock, Sling and Hulu do not work. The menus will load, but when I try to stream content I either get a 8-702 Loading error (Sling) or it just returns me to the menu. YouTube live events also do not work. Netflix and Prime work fine, and it works fine on my older Samsung TV.

I have tried everything! Uninstall/reinstall the apps, clear cache, factory reset, resetting my network within the TV menu and also my internet router itself. Nothing has worked! This is very frustrating, I have seen a few other mentions of this issue with no good resolution. Is anyone else having this problem? Any good solution out there? Not sure what else to do at this point...

[chuyA]

MUY BUENO GRACIAS

[meself]

Not sure the answer or solution but my theory is a connection issue due to the loading error but if other apps are working fine kinda rules that out a app related issue remains

[Ryandomke]

Same issue with my Samsung S89CB 77. Cold reboot, uninstall, reinstall, reset Smart hub, change to 2.5GH, change back to 5GH, and nothing has worked!

[user0ltANnLA3C]

as my post says I have a S90C 75-in with this problem originally it was peacock and CW I sense took advantage of Disney plus Hulu deal for Thanksgiving and neither of those apps work either. I worked with both Samsung (got nowhere) and Disney Plus technical support. Disney Plus is going to look at the application and talk to a Samsung S90C expert to see if they can figure out what the problem is.

[Ryandomke]

I have the 77" OLED 4k Smart TV and Disney, Hulu, TPS kids, and Peacock don't work. Worked for an entire year and last week they went down. I had Samsung repair crew come to the house and they said "It's not Samsung, is the streaming services. I called Peacock and spent an hour on the phone and they said it no longer is supported on Samsung TVs. They said they will try to get it fixed with the next update but no promises. No point in having a smart TV if stuff like this happens. Such a downer as I'm sure yours was expensive like my TV.

[user0ltANnLA3C]

Yeah it's a pain. I picked up an onn android TV box from Walmart to use until it's fixed (or maybe from now on) for $20. Works

[mrmoon]

I had a 65” Samsung that played Disney + and Paramount just fine, but when I upgraded to the Samsung QLED 85, it will not play these apps. I’ve contacted Disney several times and read through all these posts at Samsung, and nobody seems to have a solution. Somebody suggested getting a box from Walmart that streams video apps. So, I remembered that I have an old discontinued Amazon Fire Stick that I used to use on an old antique TV in 2016. Today, I hooked it up to my State of the Art 85” Samsung Smart TV, and I’m now able to stream Disney + Hulu, and Paramount + just fine. I just find it sad that a 2 thousand dollar TV can’t play these common apps without using a cheap outdated device. If this TV wasn’t so heavy and awkward to handle, I would take it back for a refund. I won’t be purchasing or recommending any more Samsung products.

[Jeremy B]

I am having the same issue on my 65" OLED TV.  Disney+, Peacock, Paramount+, Hulu all worked for quite some time and recently stopped working.  The apps start and then I get a spinning wheel and/or black screen when selecting a video.  The stream eventually dies and goes back to the app.  I tried clearing my browser cache, removing/uninstalling/reinstalling apps and nothing works.  Netflix, Max, Amazon Video, and others work fine.

[663rele]

I am having the same problem with Hulu and Sling apps not loading. I have tried all the recommended step and does not work. Is their an update coming out to fix this.