Original topic:

Solar remote Bluetooth issues a common issue?

(Topic created: Wednesday)
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Matt-Lorier
Constellation
Options
QLED and The Frame TVs

I’ve had my Frame TV for about 1.5 years and have gone through 2 solar cell remotes. Both times, the remotes work great for a few months then all the sudden will not connect to the TV via Bluetooth. All I can do is turn the tv on or off with the IR mode. I’ve gone through all the troubleshooting steps, and Samsung has told me I’d have to purchase a new remote since my TV is out of the 12 month warranty.

my concern is, if I buy a 3rd remote for $50-100, am I going to have the same issue again in 6 months? Are these defective remotes a known issue across the board, or just with a specific model year?

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userjebHwfwQZ6
Constellation
Options
QLED and The Frame TVs
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