Original topic:

Unable to manually add channel

(Topic created: 2 weeks ago)
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Q70T user
Constellation
Options
QLED and The Frame TVs

I have 2020 Q70T.  I use an OTA antenna to get my local TV stations. I recently rescanned my channels and lost one my local stations (three digital channels). Even when I use my remote to manually tune to the station, the TV says weak or no signal and will not got to the station. Super frustrating since the other FIVE TVs in the house get the stations to include a very old Samsung tv and a very new Samsung Frame. 
When I check the e-manual it says to go to Broadcasting>manual tuning, but I only have an Autotune function. Any suggestions?

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realaud
Honored Contributor
Options
QLED and The Frame TVs
That's likely a limitation of the antenna you are using and/or its (and the TV's) location relative to a window or wall. If you are using and OTA antenna, you need to be able to place it where there would be no interference - someplace directly in line with a window. Closer to a window the better, even if you have to purchase an extension cable. You cannot manually add a channel the antenna won't pick up.
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Q70T user
Constellation
Options
QLED and The Frame TVs

Thanks for the response but all of my TVs are attached to an indoor in attached antenna. Of the six TVs in my house, all connected to the antenna, this is the only one that wonā€™t tune that signal.  It seems to be the interns tuner on tv and there is no option to manually tune to this station. 

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realaud
Honored Contributor
Options
QLED and The Frame TVs

It may be the location of that particular set.  Try moving the TV.  Also, if the manual you have is for the correct model, if it says there's a manual tuning option, it should be there (unless it has the disclaimer "available on some models").  You may have to call Samsung for someone to walk you through it.

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Q70T user
Constellation
Options
QLED and The Frame TVs

Thanks. The set location is irrelevant since they are all connected to an OTA ANTENNA in my attic. We had a storm and I loss the local NBC station. I made the mistake of rescanning the channels and this TV dropped the signal. Apparently the signal is now below the SNR (signal to noise ratio) on this particular model. I can manually nester the channel but it wonā€™t tune to it. Itā€™s just frustrating that all of my other TVS on the same antenna work fine. 

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