userObFscIq3Ho
Constellation
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03-10-2024 05:59 AM in
QLED and The Frame
So my nest door bell and camera are setup and working fine in my smartthings mobile app. When I log into the smart things app on the TV I see the devices in the dashboard. When I click on them I get "this device format is not supported by tv". What does this mean? Thanks
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Samsung_Moderat or
Community Manager
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03-14-2024 07:05 AM in
QLED and The FrameHi there, Thanks so much for posting about this. So that the community can better assist, could you please provide the full model number for your TV? Additionally, have you verified the software is updated for all your Nest devices and the TV?