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QLED - blue tint on screen

(Topic created: 06-20-2022 11:10 PM)
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userqB6mYinC2H
Constellation
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QLED and The Frame

Hi, I just bought a Samsung TV from Costco, model QN82Q6DTAFXZA..... I was watching Iron Chef on Netflix and for some reasons, it could not display "reflection/glare" and replace it with blue...? does anyone know how to fix this?image0.jpegimage1.jpegimage3.jpegimage4.jpegimage6.jpeg

 

 
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castamig001
Galaxy
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QLED and The Frame
I'd say go back to Costco and either return it or get a replacement. It seems like a TV display issue rather than a software issue so their could not be a fix to this.

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tomsframe
Comet
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QLED and The Frame

If the problem doesn't appear anywhere else, particularly in the onboard display tests, then it's an Iron Chef or Netflix source problem.

userqB6mYinC2H
Constellation
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QLED and The Frame

this is from my computer pc.JPG

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castamig001
Galaxy
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QLED and The Frame
I'd say go back to Costco and either return it or get a replacement. It seems like a TV display issue rather than a software issue so their could not be a fix to this.