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Original topic:

samsung S95BA uses data when turned off

(Topic created: 07-28-2023 04:18 AM)
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Sniipe
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I would like to disable network usage when the TV is off.

The reason being is that I rely on the parental controls on my router. If I want to set a time quota (eg. 30min) for internet and I add the TV as a controlled device then quota ends at about 00:30 due to the TV sending and receiving internet data.

Is there something I can do about this aside from switching it off at the wall?

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RevCyberTrucker
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No. The device goes into low power mode, but does not shut off completely. There is only one way to stop the connection. Unplug it.

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RevCyberTrucker
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No. The device goes into low power mode, but does not shut off completely. There is only one way to stop the connection. Unplug it.
Sniipe
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thanks for the answer RevCyberTrucker. Not the answer I was hoping for, but thanks anyway.

 

Samsung feature request: Ability to turn off data usage when tv has been put into standby

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RM999
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I'm afraid we don't have a solution but have found a new problem.
Network usage of my TV (if switched off) is always an indication that my TV is in "false standby" (screen off, high power consumption).

This false standby takes 1-10 minutes on my TV after switching off. Maybe fine.

But I have seen this "false standby" state several times for > 12 hours since mid August.

Samsung support claimed that "this is normal for a device with that many features". 

I see a major software or hardware failure and will open a case.

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RM999
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I have a Neo QLED 4K QN90B (bought 10/2022).
With the latest firmware update1520.7 I noticed that my TV has now two power off modes:

a) True standby (screen off, network off, power consumption 1W)

b) False standby (screen off, network on, power consuption > 30W)

Needless to say that state b) violates the TV specs and is a major software or hardware failure.
I'm still investigating, will probably open a warranty case.

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