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Constellation

Annoying voice on TV

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TV model QN75Q9FNAFXZA. How do I turn off the voice the tells me what the volume and channel is everytime I change them. It's really annoying.
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Samsung Moderator
Samsung Moderator

Re: Annoying voice on TV

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Please go to Settings > General Accessibility > Voice Guide Settings and turn it off

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Samsung Moderator
Samsung Moderator

Re: Annoying voice on TV

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Please go to Settings > General Accessibility > Voice Guide Settings and turn it off

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Constellation

Re: Annoying voice on TV

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Just tried these steps. Didn’t work. 

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Samsung Moderator
Samsung Moderator

Re: Annoying voice on TV

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It takes some time for the voice guide to cut off. Go back to settings > System > Accessibility > voice guide. Toggle it on and off; then wait for a few moments while for it to go off. You can also try power resetting your TV after you turn your Voice Guide off by unplugging it for a few minutes. 


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Astronaut

Re: Annoying voice on TV

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Yay!  It worked!  Took just a few minutes to talk my 85 year old step-father though the simple instructions, and it worked. 

 

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Constellation

Re: Annoying voice on TV

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Unplug the TV for a few minutes and try again..... Joe

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