I ordered a mail-in repair to send my phone to a service center, and when I received an email confirming in the ticket, it had my address listed as NULL. Is this just a sort of identity safety precaution or was my address inputted incorrectly? I would call Samsung report, but my phone is dead until they fix it, and there doesn't appear to be an email option. Thanks.
Hello, Welcome to the Community. The community operates on a peer-to-peer support model. While our members offer valuable insights and assistance, certain inquiries are best supported by a Samsung directly.
That being said, as a moderator, I’m happy to provide you with any guidance and assistance were needed! Please send a private message to any moderator with your ticket number, and we will be happy to look into this for you.
Hello, Welcome to the Community. The community operates on a peer-to-peer support model. While our members offer valuable insights and assistance, certain inquiries are best supported by a Samsung directly.
That being said, as a moderator, I’m happy to provide you with any guidance and assistance were needed! Please send a private message to any moderator with your ticket number, and we will be happy to look into this for you.
