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‎11-04-2024 03:51 PM in
Samsung Apps and ServicesI ordered a mail-in repair to send my phone to a service center, and when I received an email confirming in the ticket, it had my address listed as NULL. Is this just a sort of identity safety precaution or was my address inputted incorrectly? I would call Samsung report, but my phone is dead until they fix it, and there doesn't appear to be an email option. Thanks.
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‎11-05-2024 08:40 AM in
Samsung Apps and ServicesHello, Welcome to the Community. The community operates on a peer-to-peer support model. While our members offer valuable insights and assistance, certain inquiries are best supported by a Samsung directly.
That being said, as a moderator, I’m happy to provide you with any guidance and assistance were needed! Please send a private message to any moderator with your ticket number, and we will be happy to look into this for you.
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‎11-04-2024 07:08 PM in
Samsung Apps and Services- Mark as New
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‎11-05-2024 08:40 AM in
Samsung Apps and ServicesHello, Welcome to the Community. The community operates on a peer-to-peer support model. While our members offer valuable insights and assistance, certain inquiries are best supported by a Samsung directly.
That being said, as a moderator, I’m happy to provide you with any guidance and assistance were needed! Please send a private message to any moderator with your ticket number, and we will be happy to look into this for you.