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Change Family Members Birthdate

(Topic created: 03-07-2024 06:06 PM)
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Robb471
Constellation
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Samsung Apps and Services
How do you change a family members birthdate? I entered my daughters date in wrong and now i can't figure out how to change it. 

Any ideas?

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Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Hello Robb471, Welcome to the Community.  WE understand you are needing to update your daughter's birthdate.

When going to Settings, selecting the Samsung account and then Family, the only option available are to remove or add members. You may need to remove your daughter and then re-add her with the updated information.

You can also reach out to the Samsung Accounts team to see if they have any other options available. They may be reached by calling 1-855-795-0509.

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Red Giant
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Samsung Apps and Services
What product? Is it a phone? An appliance? Something else?
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Robb471
Constellation
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Samsung Apps and Services
On my Samsung Account for the Family Profile.
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Samsung Apps and Services

Hello Robb471, Welcome to the Community.  WE understand you are needing to update your daughter's birthdate.

When going to Settings, selecting the Samsung account and then Family, the only option available are to remove or add members. You may need to remove your daughter and then re-add her with the updated information.

You can also reach out to the Samsung Accounts team to see if they have any other options available. They may be reached by calling 1-855-795-0509.

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