Error network or server ocurred try again later! SmartTag2

[Darkcris]

I bought a Smarttag2 a couple of week ago and when I wanna see the location history I get a message saying: a network error or server ocurred try again later! And I can't see the location history of the device, also if I try to active lost mode, I get the same error. I already try resetting the tag and re-adding the device to smartthings app. Anyone that have this issue and a solution for? 

[usssera]

Where do you check the location using an app?or browser? Do you have vpn on or anything?

[Darkcris]

Using the smartthings find app

[usssera]

Maybe it's your connection. Or try clearing the cache in the app. Are you using wifi or data to connect or both