Original topic:

HeatPump

(Topic created: 6 hours ago)
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PAD04
Asteroid
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Samsung Apps and Services

I have an air source heat pump AE080CXYBEK and have connected the Wi-fi kit supplied. This is set up via Smart Things but: 

It requires a QR code scan - there isn't one.

The alternative connection requires an on screen verification to be clicked - there isn't one.

There is 'an easy connection' to the phone as an alternative but that requires a password to be entered - there isn't one.

Anyone know a way of connecting, this ought to be straightforward but clearly isn't? 

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Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/visitcountry/

Did you know? Your region more than likely has a community of it's very own!! Check out the following link and join the community in your region: https://r2.community.samsung.com/ 

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