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Original topic:

QN90BA 65 Smart Calibrate not showing up in app

(Topic created: 10-15-2022 10:35 AM)
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Drevilz4l
Constellation
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Samsung Apps and Services

I've been trying to get the Smart Calibrate function to work on my TV for hours now and nothing works. You scan the QR code and all it does is go into the Smart Things app. Under the TV there is no Smart Calibrate function to choose. I have tried reinstalling the app and removing and adding the TV multiple times. Very frustrating. Using an iPhoneXR.

 

 

 

 

 

 

 

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Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Hello! I understand how this can be frustrating with smart calibration not working. Since uninstalling and reinstalling the app is not helping, I would recommend calling in directly at 1 (800) 726-7864 and asking for our smart things department for further support. 

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Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Hello! I understand how this can be frustrating with smart calibration not working. Since uninstalling and reinstalling the app is not helping, I would recommend calling in directly at 1 (800) 726-7864 and asking for our smart things department for further support. 

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