JUMP TO SOLUTION Solved

Original topic:

Wells Fargo App , no Storage Permission present

(Topic created: 02-07-2023 03:18 AM)
2966 Views
userfVq8nS0k8P
Constellation
Options
Samsung Apps and Services
Had something changed in recent updates? I receive the below error when trying to view a statement pdf on the app. But when I go into permissions for the app Storage is no longer and option. And there are only 4 apps in the permission manager that have the option to toggle on and off. It should be much more based on past setups

image


1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Samsung Apps and Services

Hello, We understand how important it is to be able to view your important documents. We recommend clearing the app cache and restarting the phone when an app is not behaving as expected. https://www.samsung.com/us/support/answer/ANS00077611/

Another troubleshooting step to try is uninstalling and reinstalling the app.

If these steps do not help, we recommend reaching out to the app developer for further assistance.

View solution in context

0 Likes
Reply
1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Samsung Apps and Services

Hello, We understand how important it is to be able to view your important documents. We recommend clearing the app cache and restarting the phone when an app is not behaving as expected. https://www.samsung.com/us/support/answer/ANS00077611/

Another troubleshooting step to try is uninstalling and reinstalling the app.

If these steps do not help, we recommend reaching out to the app developer for further assistance.

0 Likes
Reply