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Original topic:

Samsung Health App won't open

(Topic created: 01-17-2024 03:09 AM)
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KmB80
Asteroid
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Samsung Apps and Services

Tried to open app this morning- says new updates to terms/conditions & when you hit agree it gives error code & says retry but nothing happens.

 
Error code: (Ox2C#0#)
 
*Finally went back & clicked on terms & conditions & scrolled all the way through & went back & hit continue & all is well again.
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Solution
KmB80
Asteroid
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Samsung Apps and Services
Go back & click on "terms & conditions" link & scroll all the way through & go back & hit continue & all is well again - app will open

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9 Replies
Hari873
Constellation
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Samsung Apps and Services

I'm also facing the same issue on my Watch 4.

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Solution
KmB80
Asteroid
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Samsung Apps and Services
Go back & click on "terms & conditions" link & scroll all the way through & go back & hit continue & all is well again - app will open
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Nano24
Astronaut
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Samsung Apps and Services

Same issue this morning.

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KmB80
Asteroid
Options
Samsung Apps and Services
Click on terms & conditions & go back & it will "fixed"
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dbeek
Astronaut
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Samsung Apps and Services
Same issue this morning
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KmB80
Asteroid
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Samsung Apps and Services
I clicked on terms & conditions & app is back
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CHAZZIEA
Astronaut
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Samsung Apps and Services

Me too in Samsung Health

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boredguy
Astronaut
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Samsung Apps and Services
Yep, I got the same thing. Checked all the permissions, tried installing then reinstalling. Nothing makes any difference. It was fine last night, but not this morning. It does still work on my watch 5 pro, but not on my phone. I have Galaxy s23 Ultra
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KmB80
Asteroid
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Samsung Apps and Services
Good to know unistalling & reinstalling doesn't work. I was about to try that - after looking to see if there were any fixes
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