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Original topic:

Samsung Text Support keeps spamming me

(Topic created: 01-17-2024 09:01 PM)
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Astronaut
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Samsung Apps and Services
Samsung support persists in sending me messages even after I send "close" to indicate that I want to close the case, which should stop further messages. I can stop the messages by saying "stop," but I'd like to have the option to use the support service as needed. What should I do?
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1 Solution


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Solution
Charkatak
Honored Contributor
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Samsung Apps and Services
Then stop it. Nothing stops from asking for help in the future. I just open Samsung Members app and go to support tab and contact Samsung.

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2 Replies
Solution
Charkatak
Honored Contributor
Options
Samsung Apps and Services
Then stop it. Nothing stops from asking for help in the future. I just open Samsung Members app and go to support tab and contact Samsung.

PACritic
Comet
Options
Samsung Apps and Services
Type stop instead of close. To restart type start