Samsung email application fails sending attachments

[maoli_37]

It happens to me several times a week that the Samsung email application fails to send an e-mail with attached jpg picture. In these cases receivers get email with attached file of a few bytes (cca 300) only. In my sent folder it is also the case. As well only the email with corrupted file. Does anybody know how to prevent this?

[LordVako]

What's the size of the file? Phone companies limit the size you can send.

[maoli_37]

Approx 4MB. Annexed you can see screenshots of the correct and corrupted versions in the Sent folder. If it happens, I need to send it again and then it usually works fine.

 

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[LordVako]

Weird, never seen that before. Have you tried using other email app and see if it happens there also?

[maoli_37]

It happens only in the Samsung email client. Nevertheless once it happens, then the corrupted version can be seen also in the MS Outlook Sent folder. See the picture. 

 

[LordVako · Accepted solution]

3 things you can do. Clearing Samsung Mail app data, uninstall and install it again, use another mail client. Samsung Mail is crappy anyhow 🤷

[maoli_37]

Thanks. I will give it a try. Apart from this bug I am satisfied with the Samsung mail client. Simple interface, easy multi account support, sufficient for me. I tried Outlook but i find it a bit over engineered to me.