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09-22-2025
01:04 PM
(Last edited
09-24-2025
08:49 AM
by
SamsungJoJo
) in
After a recent upgrade to One UI 8.0, programs within Secure Folder cannot access files also within Secure Folder.
In particular, the Secure Folder versions of Snapseed (photo editing), Protonmail, and Discord cannot find secured files. Google photos, and Samsung Gallery seem unaffected.
Any help?
Solved! Go to Solution.
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02-09-2026 10:27 AM in
Samsung Apps and ServicesThank you for your follow up!
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02-17-2026 11:40 PM in
Samsung Apps and ServicesI can confirm the new Google Play system update fixed this 👍
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02-18-2026 02:44 AM in
Samsung Apps and ServicesWhat update is this? Please provide details.
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02-18-2026 02:49 AM in
Samsung Apps and ServicesIt's the January 1 Google Play system update that you can find and update under: Settings -> About phone -> Software information -> Google Play system update.
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02-18-2026 04:59 AM in
Samsung Apps and ServicesOK I've not got that yet on my S25 Ultra. Still showing as 1st July 2025
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02-18-2026 05:03 AM in
Samsung Apps and ServicesAh, I'm on an S23 Ultra. Might be a region thing too.
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02-18-2026 05:09 AM in
Samsung Apps and ServicesWhat do you know? Everyday is a school day. I didn't know that selecting that option "Google Play system update" would cause it to check for an update.
Now got the new the 1st January 2026 version and yes....
THE ISSUE IS FIXED!!
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02-18-2026 05:08 AM in
Samsung Apps and ServicesHave you clicked on it? This triggers a version update check. I was not at all aware that this is possible before the hint above.
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10-30-2025 01:33 PM in
Samsung Apps and ServicesThis appears to be a bug with Secure Folder implementation in the One UI 8 update. Hope they fix it soon. There are other threads reporting the same and other bugs, which may be worth following.
https://us.community.samsung.com/t5/Galaxy-S23/Secure-Folder-File-Access/m-p/3385357
https://us.community.samsung.com/t5/Galaxy-S25/One-ui-8-Secure-folder-bug/m-p/3363958
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02-18-2026 07:21 AM in
Samsung Apps and Services