Original topic:

SmartThings V2 Hub - Trapped in flashing blue LED

(Topic created: Saturday)
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userPkXXo3oQa7
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I have  V2 hub that seems to have lost its ability to connect to samsung services.  The LED keeps flashing blue and will not connect.  I have rebooted my router and cable model as well as the device itself multiple times. 

I can connect with the smartthings app but any device that uses linked services (which for me are most) appear offline.  I can control those devices directly through the 'native' services like LFX or HUE.

There have been no changes to my network and I am not aware of any updates the hub itself. 

Suggestions?

 

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Samsung_Moderator
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Hello there, Welcome to the community! Because there are so many variables to consider, we recommend that you submit your query in our Smart Things forum, detailing what products are being utilized, including their model numbers, and what the general end objective is, so that our experts can investigate further. https://community.smartthings.com/  Additionally, you're welcome to contact the Smart Things Team at, 1-866-813-2404 or by email at support@smartthings.com.

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