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04-03-2024 09:50 PM in
Samsung Apps and ServicesI have 3 different languages on my samsung keyboard. But each is individual. They are not to be typing in the other languages when not selected. Yet very often they do. My english keyboard is coming up with words from different languages when I use swipe to type, this is very annoying. How can it be stopped?
Thank you for the help.
Samsung, if this depends on you, please update it and stop this from happening.
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05-29-2024 04:29 PM in
Samsung Apps and ServicesThank you for providing an update regarding the troubleshooting and continuing to experience the different languages when swiping using the keyboard app.
As the Community is peer-to-peer troubleshooting support, we encourage you to submit an error report in the Members app when this occurs to provide the data to the developers. https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/
You can also reach out to customer support by calling 1-800-726-7864 or by using the Live Chat option: https://www.samsung.com/us/support/?chat=auto
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04-04-2024 10:04 AM in
Samsung Apps and ServicesHello, Welcome to the Community. We know it is frustrating for the keyboard to include multiple translations when trying to use a specific language.
This article provides some steps that may help, such as clearing the cache and testing in safe mode. https://www.samsung.com/us/support/troubleshooting/TSG01209532/
Another step that can be tried is resetting the keyboard. Settings>General Management>Samsung Keyboard settings>Reset to default settings
Please let us know if this helps.
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04-06-2024 07:47 PM (Last edited 04-07-2024 07:33 PM ) in
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04-09-2024 09:43 AM in
Samsung Apps and ServicesThank you for your response. We know how inconvenient resetting the keyboard is; however, it could correct any software glitch that is occurring causing the keyboard to incorporate multiple languages while you are typing.
We encourage you to submit an error report in the Members app when this occurs to provide the data to the developers. https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/
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04-09-2024 10:52 AM in
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04-09-2024 12:33 PM in
Samsung Apps and ServicesAnything is possible. Were all the devices purchased in the U.S.?
You can also try testing in Safe Mode. https://www.samsung.com/us/support/answer/ANS00062983/ This does not delete any data, but it will remove any theme or launcher you may be using. This will let you know if there is a 3rd party app interfering with the keyboard.
If it is occurring on multiple devices, try resetting the keyboard on just one of the devices to see if there is any change.
Submitting the error report will allow the developers to see your logs from the device, and hopefully be able to assist in the matter.
Please let us know the results.
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05-24-2024 07:30 AM in
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05-24-2024 11:45 AM in
Samsung Apps and ServicesThis is clearly a problem with the keyboard app. And this should not be hard to fix because Google doesn't have this problem nor Apple According to morpheusPhx.
So Samsung, please fix this ASAP.
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05-29-2024 04:29 PM in
Samsung Apps and ServicesThank you for providing an update regarding the troubleshooting and continuing to experience the different languages when swiping using the keyboard app.
As the Community is peer-to-peer troubleshooting support, we encourage you to submit an error report in the Members app when this occurs to provide the data to the developers. https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/
You can also reach out to customer support by calling 1-800-726-7864 or by using the Live Chat option: https://www.samsung.com/us/support/?chat=auto