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‎11-10-2022 07:13 AM (Last edited ‎11-16-2022 03:34 PM by SamsungAdam ) in
Samsung Apps and ServicesMy phone time is correct and my watch time is correct but in the health app everything is off by 5 hours. I believe everything is recording correctly just the time is off. It will tell me that I slept for 6 hours but it's showing as 4am to 10am instead of 11pm to 5am. Same for my activity timtines. And at around 7pm my steps show as 0 for the day as if it's midnight and I'm starting a new day. This shows in the app and on my watch. How do I fix this? I have a Galaxy Active 2 watch and an S21 FE phone. This all started on Nov 3. Before that everything was the correct times.
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‎11-16-2022 03:33 PM in
Samsung Apps and ServicesThank you for reaching out. I can certainly understand how frustrating it can be when the time is correct on your devices but showing incorrectly in the Samsung Health app. I would recommend reaching out to our Samsung Health team directly using the following link: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Samsung-Support-Acknowledgement/td-p/2...
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‎11-15-2022 07:33 PM in
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‎11-15-2022 10:24 PM in
Samsung Apps and ServicesAny resolution to this issue yet?
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‎11-16-2022 03:33 PM in
Samsung Apps and ServicesThank you for reaching out. I can certainly understand how frustrating it can be when the time is correct on your devices but showing incorrectly in the Samsung Health app. I would recommend reaching out to our Samsung Health team directly using the following link: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Samsung-Support-Acknowledgement/td-p/2...
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‎03-07-2023 05:25 PM in
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‎03-07-2023 06:04 PM in
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‎03-07-2023 07:11 PM in
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‎03-08-2023 02:40 AM in
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‎03-08-2023 04:05 AM in
Samsung Apps and Services