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Unable to delete Samsung Account

(Topic created: 11-18-2023 06:49 AM)
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Anonymous
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Samsung Apps and Services
Hello, I was unable to delete my Samsung account because first it's asking me to login to account.samsung.com then enter my login credentials, 2 FA code when asked. After that it takes me back to the login, did it again and it keeps going to the login page. I login using email and Samsung ID but doesn't work. Keeps repeating.

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VerbumVeritum
Legendary Samsung Care Ambassador
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Samsung Apps and Services
It seems to be a problem with the web page itself, but I'm having no trouble viewing my account. Do you have access to another device you can use, like a computer or tablet?

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16 Replies
VerbumVeritum
Legendary Samsung Care Ambassador
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Samsung Apps and Services
Try temporarily using a different web browser.
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Anonymous
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I did try other browsers but same problem
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VerbumVeritum
Legendary Samsung Care Ambassador
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Samsung Apps and Services
That's very strange. Does this happen when using both Wi-Fi and mobile data?
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Anonymous
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Yes both
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VerbumVeritum
Legendary Samsung Care Ambassador
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Samsung Apps and Services
Hmm. Is the account you're attempting to delete attached to the phone you're using? If so, try "Sign in with Galaxy device" instead.
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Anonymous
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I did that too and takes me back to login page again
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VerbumVeritum
Legendary Samsung Care Ambassador
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Which web browsers have you tried using so far?
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Anonymous
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Samsung internet and Google Chrome
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Solution
VerbumVeritum
Legendary Samsung Care Ambassador
Options
Samsung Apps and Services
It seems to be a problem with the web page itself, but I'm having no trouble viewing my account. Do you have access to another device you can use, like a computer or tablet?