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Visual voicemail no notifications: Solution Reset Network Settings

(Topic created: 04-13-2024 02:31 PM)
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I had the voicemail issue of not getting any alerts or notifications that a new voicemail had been received and stored.  This resulted in the voice-message mailbox becoming full without knowing, which resulted in people not being able to leave a message.  Bad result.  Tried the solution laid out in prior messages about this topic that included doing a forced stop of the app, pressing clear cache, then clear data.  No joy.  Also, clearing data takes out any and all saved messages.  Not desirable.  True solution was (on a Galaxy S20 FE 5G)  pressing:  Settings,  General management, Reset, Reset Network Settings.  Then restart the phone.  Voicemail asked for permissions etc., but set up and works properly.  Warning...if you have often-used wifi connections write down their passwords, because a network reset will require them to be re-entered.  With that caveat the solution worked; hope this helps.

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Samsung_Moderator
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Hello, Welcome to the Community! Thank you for post your solution for the visual voicemail not providing notifications. We are positive this will be very helpful to many Members and will mark this as a solution.

Thanks again for your contribution! We look forward to hearing more from you! 

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Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Hello, Welcome to the Community! Thank you for post your solution for the visual voicemail not providing notifications. We are positive this will be very helpful to many Members and will mark this as a solution.

Thanks again for your contribution! We look forward to hearing more from you! 

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