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Why can't I ring my SmartTag?

(Topic created: 01-27-2023 06:15 PM)
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eddys562
Asteroid
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Samsung Apps and Services
Doesnt give me an option in the SmartThings app besides ringing my phones? 

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The picture I looked at in the comments says the smarttag is not near you, it needs to be within bluetooth range to be able to ring.

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You got to link the smart tag with your device
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eddys562
Asteroid
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My tag is in the app but it just doesnt give me the ring option. Does that mean i didnt link it?
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Tisme2b
Nebula
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Smart tags don't ring. Only shows location of smart tag
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FalseScreenshot_20230129_141332_SmartThings.jpg
Tisme2b
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Wow, I had no idea. Thanks!
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Hope this helps. This is the only place I found where you can ring it.Screenshot_20230129_141332_SmartThings.jpg
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eddys562
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My smartthings app doesnt give that option but may have before i believe. I logged into the find my samsung website on desktop and it gave the ring option but when i pressed it it said "could not connect".Screenshot_20230129-202646_SmartThings.jpg
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Your Bluetooth is not on so no wonder the device isn't connected 🙂
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Solution
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The picture I looked at in the comments says the smarttag is not near you, it needs to be within bluetooth range to be able to ring.
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