Original topic:

Wrong Region for Points

(Topic created: 09-07-2023 06:29 PM)
654 Views
jdtcreates
Constellation
Options
Samsung Apps and Services
About a month ago I suddenly started getting points in Samsung Rewards, which was great until I realized they were all for Singapore, and I live in the US. My phone was also bought in the US. Even when I switch region to US in settings, it still only gives me Singapore points. How can I change this and have it stick.
0 Likes
Reply

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Samsung Apps and Services

Hi there, welcome to the Community, and thank you for reaching out. Since points are earned through purchases on Samsung.com, our E-Commerce team would be the best to assist you with this. For these types of questions and concerns, you will need to reach out to the E-Commerce team directly by calling 1-855-726-8721.

View solution in context

0 Likes
Reply
1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Samsung Apps and Services

Hi there, welcome to the Community, and thank you for reaching out. Since points are earned through purchases on Samsung.com, our E-Commerce team would be the best to assist you with this. For these types of questions and concerns, you will need to reach out to the E-Commerce team directly by calling 1-855-726-8721.

0 Likes
Reply