Two Samsung Smart TVs, two remotes

SOLVED
Asteroid

Two Samsung Smart TVs, two remotes

We have a Samsung smart tv in our kitchen, an another in the adjacent family room. They are separated by a wall and a short hallway so you can't see tv#1 when watching tv#2.  If the tv in the kitchen is off, and the one in the family room is on, and someone turns on the kitchen tv... the family room tv powers down.  Both TVs have wifi and are on the home network.

 

Obviously it's something to do with the remotes.  Is there a way that I can dictate that the kitchen tv remote signals are not picked up by the family room tv? Guess I'd have to "program" both remotes to only work line of sight? That's IR right? Not RF.

 

Thanks in advance for the help.-Mike

1 ACCEPTED SOLUTION

Accepted Solutions
Samsung Moderator
Solution
Accepted by topic author CamaroMike
‎06-22-2017 05:33 AM

Re: Two Samsung Smart TVs, two remotes

Basically yeah. Sadly there really is no method to program the Samsung remote to a specific Samsung TV. 


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22 REPLIES
Samsung Moderator

Re: Two Samsung Smart TVs, two remotes

It's something with the IR sensors in the televisions, I have this issue a lot in our product labs where there are multiple models. It's like the worlds most annoying puzzle when trying to get all TVs turned off at the same time. If you have the codes for your cable box I think it's possible to re-program. It also depends on the TV model, as our newer line runs off bluetooth and not IR. 


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Asteroid

Re: Two Samsung Smart TVs, two remotes

[ Edited ]

Both TVs were purchased within the last 6-8 months.

 

The Kitchen TV is Model Number UN40KU6290F

The Family Room TV is Model UN65KS950DF

 

Youre suggesting that if I try alternate Comcast box codes for Samsung it'll somehow cancel out the potential duplicity of the signal reception from these Samsung remotes?  There's no way to "pair" one remote to one specific set?

 

That might suggest that if you don't want conflicting Samsung remote signals I'd have been better off buying a Vizio or LG as the second set.  BTW... I'm not trying to be sarcastic LOL.  I'm just confused as to what to do, it's driving my wife crazy.

Samsung Moderator
Solution
Accepted by topic author CamaroMike
‎06-22-2017 05:33 AM

Re: Two Samsung Smart TVs, two remotes

Basically yeah. Sadly there really is no method to program the Samsung remote to a specific Samsung TV. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Astronaut

Re: Two Samsung Smart TVs, two remotes

I am having the same problem with my kitchen and living room Tv's. Did you find out how to fix this problem. 

Constellation

Re: Two Samsung Smart TVs, two remotes

I updated my tv 

It worked for me

Asteroid

Re: Two Samsung Smart TVs, two remotes

 

 

This is not very elegant, but it works for me. See picture below.

I have 2 different Samsung TV's in  the same room, one is used for my PC monitor and the other is a 40" Smart TV.

Every time I was trying to control one TV it was also affecting the other.

I put a little piece of plastic tube around the IR emitters of the 2 Samsung remotes to make the beam more directive. That solved my problem of interference. I'm sure Samsung can use this suggestion and solve this in a better way by building the plastic housing of the remote to narrow the angle of the IR beam.

In my case I will make an little extention with a hole on the tip of my remotes.

 

 

 

SamsungIR-Remotes.JPG

Asteroid

Re: Two Samsung Smart TVs, two remotes

See my solution on my yesterday post tagged IR-remote-fix.

Please tell Samsung engineers to build the IR remotes with a more precise beam that works just where the remote is pointed and not to every TV in the room.

Maybe I should patent this solution Smiley Happy

 

 

Constellation

Re: Two Samsung Smart TVs, two remotes

Just get smart view app

Constellation

Re: Two Samsung Smart TVs, two remotes

Have you tried the smart view app on your phone or tablet