Original topic:

ATT S10 Tab+ Locked to 5G

(Topic created: 12-07-2024 06:05 PM)
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RomeNTexas
Cosmic Ray
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Tablets
Has any had this issue? I bought the S10 Tab+ from ATT, with unlimited data international. I travel to Mexico often and my S24 Ultra is connected to the same network (ATT Mex) as my tablet. Guess what? I can't get any data here. Apparently the tablet is locked at 5G making it useless. We've tried everything; reset network settings, new eSIM, add an ATT AP (gets blocked), called ATT. I was told to contact Samsung but they don't control the net. My tablet says "ATT" in the corner but won't work unless on wifi. Of course it worked in the US. 
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Joshua_Triplett
Cosmic Ray
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Tablets
Yeah no, you won't get it
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