Original topic:

Dead Tablet Screen

(Topic created: 09-01-2024 10:38 PM)
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J-69
Asteroid
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Tablets

I have a Galaxy Tab A 10.1”, WiFi-only tablet that came out in May 2016.

I know it's LONG past its Warranty period, but my screen is completely black when I turn on the tablet.  This happened about 2 months ago & I don't know what caused it.

Its never been bumped, hit, dropped or been wet or in the dirt/sand.

Which route should I take?
A. Since some companies do this with phones, is there a trade-in policy either through Samsung (since it's their brand tablet) or though another company?

B. Should I try those screen fixit places seen in malls & some shopping centers?

4 Replies
GaryB82
Galactic Samsung Care Ambassador
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Tablets
I would suggest taking it to a repair center and seeing if they can order a new screen for it.


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realaud
Honored Contributor
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Tablets

I, personally, wouldn't bother getting a new screen for an 8 year old tablet. I'd just price a new one.  I'm sure you got your money's worth out of the Tab A. A new screen+ labor has got to cost at least half the price of a new one of any brand and a repair might bring to light other issues.

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J-69
Asteroid
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Tablets

I'm going to bring it to a repair store & kiosk to find out the cost, but due to its age, it may be better to get a new tablet.  I don't know if mine gets updates anymore.

Thank you for the replies.

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bill-e
Cosmic Samsung Care Ambassador
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Tablets

Absolutely it would be better to get a new, inexpensive tablet.  Your tablet stopped receiving updates about six years ago.  Many newer apps will likely not run on that old OS which may be Android 6 or 7.

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Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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