userCeUA0Rs2y6
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Tuesday (Last edited Tuesday ) in
Tablets
Got the 6.1.1 update today and it has turned my tablet into a paperweight. I cannot do any work on it whatsoever. I enter my PIN, it tries to load One UI but fails 3 times, goes into safe mode, then crashes and reboots. I have already tried restoring by backup and factory resetting, all the same results. This tablet has always been perfectly fine up until this update.
Is anyone else experiencing this? It's a US Wifi only model.
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userCeUA0Rs2y6
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Tuesday in
Tablets
This is what it looks like after it crashes. Eventually it crashes again.
GaryB82
Galactic Samsung Care Ambassador
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Wednesday in
TabletsSorry to hear this you would need to have the software reinstalled to hopefully fix this issue. I suggest contacting a authorized Samsung repair center for help.
https://www.samsung.com/us/support/contact/
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userCeUA0Rs2y6
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Wednesday in
Tablets
Hey there. I just tried reinstalling the firmware and got the same results š