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Original topic:

Locked out of s6 lite tablet

(Topic created: 11-02-2021 05:59 PM)
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Rynannoes
Asteroid
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Tablets
Hi! We forgot the swipe pattern to get into the tablet. It's not showing up under the devices. We tried the safe mode to reset, but that also requires knowing the swipe pattern to restart. 

Any ideas how we can get back into the tablet? There doesn't seem to be a way to log into the Samsung account to bypass. 

Thanks!!! 

1 Solution


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Samsung_Moderator
Community Manager
Community Manager
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Tablets

I can definitely understand how frustrating this may be. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
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8 Replies
userWUEvOU5Nn2
Asteroid
Options
Tablets
Google or YouTube your question and they should give you a suggestion 😉
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Rynannoes
Asteroid
Options
Tablets
Oh I wish I thought of that! 😜

I've tried everything I've found and have a ticket with Samsung. Nothing has worked, just hoping there was some other method out there! 😬🤣
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userWUEvOU5Nn2
Asteroid
Options
Tablets
Go to google and type in Techelgible in the browser
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Rynannoes
Asteroid
Options
Tablets

S6 tab isn't on there. Isn't that to bypass Google account and reset? I just need to get pass the auth with the swipe pattern.

I really don't understand why there isn't a login to your Samsung account option to bypass or something! 😖

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userWUEvOU5Nn2
Asteroid
Options
Tablets
It's for both
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userWUEvOU5Nn2
Asteroid
Options
Tablets
You can also update to a custom firmware
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skillyskeet25
Constellation
Options
Tablets
I just tried my new tablet I got with my phone and it asked for my pin what pin I've never used it. How do I fix it?
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Tablets

I can definitely understand how frustrating this may be. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator