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My Samsung galaxy tab s6 lite won't turn on even after charging

(Topic created: 05-13-2022 06:53 PM)
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userCRwXXmeMLZ
Constellation
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Tablets

Hi, 

I got this tablet about a year ago and I barely download any big files or use it that much. I take good care of it too and charge it. A week ago I forgot to charge it and left it at 2%. I tried charging it a day later then turning it back on but it stayed on a black screen and won't turn on even after attempting a hard reset. I was wondering if there are any solution to fix this. I also am wondering if the photos I have saved in my memory card will be deleted? 

Thank you 

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angelley
Astronaut
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Tablets

I guess you can contact Samsung and see what options they'd recommend as a possible resolution.

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3 Replies
angelley
Astronaut
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Tablets
Try getting the battery replaced
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userCRwXXmeMLZ
Constellation
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Tablets

I am wondering if this is the only option since the tablet is still new

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Solution
angelley
Astronaut
Options
Tablets

I guess you can contact Samsung and see what options they'd recommend as a possible resolution.

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