Original topic:

Palm swipe to caption disappears on One UI 7

(Topic created: 05-28-2025 07:01 AM)
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userZNnTdcqwZP
Supernova
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Tablets
After updating to One UI 7 on Tab S8, this feature is now gone. I cannot use palm swipe to take a screenshot.

Anyone know what's going on?
12 Replies
LongHiker
Galactic Samsung Care Ambassador
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Tablets

@userZNnTdcqwZP I still see Palm swipe for screenshot capture on my Tab S10+ after UI 7. The setting is in tablet settings -> Advanced features -> Motions and gestures

It is NOT in tablet settings -> Advanced features -> Screenshots and screen recordings.

Check to see if you still have it enabled. 

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userZNnTdcqwZP
Supernova
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Tablets
Thanks for the info! Good to know it's still there on your Tab S10+.

I know where this feature is in settings, but since the option is gone on my TAB S8, I decided to post here to ask about it.
bill-e
Cosmic Samsung Care Ambassador
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Tablets

It works on my Tab S8U also. 

First look here for the setting. 

Screenshot_20250529_192756_Settings Suggestions.jpg

Next try a soft reset by holding the Power and Vol Down buttons until the device reboots. 

And lastly you can try to clear the system cache

Turn off the device 

* Connect to a computer via USB

Press and hold Volume Up + Power buttons simultaneously till the device logo appears

When it logo appears, release Power button but hold the others few more seconds

Release all the buttons when Recovery Mode screen appears

You can use the Volume Up and Volume Down buttons to scroll up or down, and the Power button to select

Using the Vol Down rocker, select Wipe Cache Partition

Press the Power button to select 

Use the Vol Down button to select Repair Apps

Use the power button to select

Use the Vol Down button to select Restart

Use the power button to select

 

* Some devices need to be connected to a computer in order to enter the Recovery Mode.        

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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useruye2f4mf4Y
Asteroid
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Tablets
I have the Tab S8 as well just updated, no more palm swipe for a screenshot. Nothing in settings to enable. I hope they get this changed.
LongHiker
Galactic Samsung Care Ambassador
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@useruye2f4mf4Y You can report it via the Samsung Members app -> Support -> Send feedback. 

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userr4EDTnkdrg
Constellation
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Tablets

I'm having the same issues after the update. It needs to be fixed! The option to enable plan swipe for screenshots is missing... How I despise software upgrades!!!

snakey2010
Constellation
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Tablets

Ive this same problem. The option to enable palm swipe screenshot has disappeared from Motions and Gestures in Settings

LongHiker
Galactic Samsung Care Ambassador
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Tablets

@snakey2010 Not sure why it would be removed. As a workaround, you can use Samsung's One Hand Operation+ to create a screen swipe action to take a screenshot. One Hand Operation+ is part of Samsung's Good Lock. 

Samsung's Good Lock is available in the Galaxy Store and free. 

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bill-e
Cosmic Samsung Care Ambassador
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Tablets

Reproduce the issue and then open the Samsung Members app, click on Support (Lower right)->Feedback->Send Error Report,  Remember to check on "Send System Data Log" 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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