Original topic:

S9 Ultra keyboard book cover - multiple keystrokes and intermittent disconnection of keyboard

(Topic created: a week ago)
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AliAus
Constellation
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Tablets

Hi all - There is a known issue of unintended multiple keystrokes and intermittent loss of connection of the book cover keyboard for S9 Ultra tab. Has anybody been able to find a fix yet? The solultion posted in another thread, actually, doesn't work.

Is Samsung aware of this bug? Havign this issue is quite frustrating! Especially knowing we  have spent big bucks on this tab.

1 Reply
bill-e
Epic Samsung Care Ambassador
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Tablets

Reproduce the issue and then open the Samsung Members app, click on Support (Lower right)->Feedback->Send Error Report,  Remember to check on "Send System Data Log" 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor, NEO 55" QN90D TV
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