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Original topic:

Samsung S7 plus won't see my HDD

(Topic created: 03-08-2021 02:44 AM)
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tonyg1969
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I am trying to connect my external WD 1TB hard drive, but I don't get any message and the tablet doesn't see it.

All I get is Android system: Charging connected via USB

 

Is there a way of resetting the USB port?

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tonyg1969
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Update: Formatted and all ok

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see if you can change on "what happens to device"
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tonyg1969
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Where do I find "What happens on device"?

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when you plug in are prompted anything in the notification window. if so long press
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tonyg1969
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This is the problem?  I get no prompt at all.  Just says it is charging device, doesn't recognise the drive.  Works fine when connected to laptop

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something wrong with hdd
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try using a different USB cord.
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tonyg1969
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Already tried, going to format the HDD see if that helps

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it will
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Solution
tonyg1969
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Update: Formatted and all ok