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Original topic:

Samsung tab s5e caution lightning bolt sign

(Topic created: 11-14-2020 05:49 AM)
Members_8cwSeWH
Constellation
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Tablets

My iPad i showing a  caution lightning bolt sign when it's dead and charging. What could be the reason

Lightning bolt signLightning bolt signLightning bolt signLightning bolt sign

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Mari_K
Samsung Care Ambassador
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Tablets

Hello @Members_8cwSeWH 

 

this usually pops up when the tablet isn't getting the correct amount of charge from the charging cable. Are you using the original charging cable and wall brick that came with the tablet? Also, make sure your charging port and cable are clean, as dirt and dust do tend to end up in the ports. 

 

Hope this helps.

 

*if I have helped you, please LIKE this post. If I have helped solve your problem, please mark this as a SOLUTION. Hope you have a great day!

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1 Reply
Solution
Mari_K
Samsung Care Ambassador
Options
Tablets

Hello @Members_8cwSeWH 

 

this usually pops up when the tablet isn't getting the correct amount of charge from the charging cable. Are you using the original charging cable and wall brick that came with the tablet? Also, make sure your charging port and cable are clean, as dirt and dust do tend to end up in the ports. 

 

Hope this helps.

 

*if I have helped you, please LIKE this post. If I have helped solve your problem, please mark this as a SOLUTION. Hope you have a great day!

View solution in context