Original topic:

Screen shutting down with slight movement

(Topic created: yesterday)
126 Views
Members_neQg6Dk
Constellation
Options
Tablets

I have the Galaxy S10 Ultra Tablet and with the slightest move it keeps shutting down.  I have already tried adjusting screen timeout, however, it still happens, what do I need to do to fix this issue, as I did not pay this kind of money to be annoyed.

0 Likes
1 Reply
bill-e
Cosmic Samsung Care Ambassador
Options
Tablets

Do you mean it goes black when you move the tablet like shaking it?  If that's the case it probably needs warranty service. 

In addition to screen timeout there is a setting to keep the tablet on wile you're looking at it.  Settings->Display->Screen Timeout->Keep screen on when viewing=ON

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
0 Likes