Original topic:

Setting up a tablet

(Topic created: 04-09-2024 04:41 PM)
234 Views
Members_yqjaoun
Constellation
Options
Tablets

While doing Samsung galaxy tab e lite set up I get stuck after I enter my Samsung account ID and password. I know the ID and Password are correct but the tablet simply give me a blank white screen with a close button at the bottom. It seems like it will not long into the account.  It is an bit older tablet - a kids version that has been factory reset

 

1 Reply
Samsung_Moderator
Community Manager
Community Manager
Options
Tablets

Hello there, and thank you for reaching out to our Community. I absolutely understand how frustrating not being able to set up the device can be, and I've located this article to assist https://www.samsung.com/us/support/answer/ANS00087182/.

 

You can also review this article if a factory reset is required- https://www.samsung.com/us/support/answer/ANS00062029/ as this is very helpful with that aspect as well. 

0 Likes