Original topic:

Tab s7+ Updates

(Topic created: 08-29-2023 05:24 AM)
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wjh27
Cosmic Ray
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Tablets

Why are they cutting off updates for my tab s7+ but not the tab s7 FE? I paid a lot of money for this tablet

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LongHiker
Legendary Samsung Care Ambassador
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@wjh27 It is due to the dates that they were first available. 

  • Tab S7+ -> Aug 2020
  • Tab S7FE -> May 2021

The clock for updates starts on the device's release date. 

wjh27
Cosmic Ray
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Tablets
I thought it was supposed to get 4 years of updates
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LongHiker
Legendary Samsung Care Ambassador
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@wjh27 When the 4 generations of updates was announced, Samsung stated that it started with the Tab S8 family. 

Here is the news release -> https://news.samsung.com/us/samsung-galaxy-os-upgrade-one-ui-android-unpacked-2022/

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