Original topic:

Difficult for shorter customers!

(Topic created: 10-30-2024 07:11 PM)
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Rmendonez
Constellation
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Washers and Dryers

I am 5ā€™1ā€ and have a really hard time reaching the bottom of our top load washing machine to take out our clothes. I have been washing clothes my whole life and never have had this issue with a top load washer before. We also purchased one of the smallest size washing machines they have. My mother is 5ā€™2ā€ and also has the same issue with her Samsung model (unsure of size). Just because someone is not as tall, we shouldnā€™t have to be forced to purchase a more expensive front load washer. It really is a shame. I unfortunately need to use a step stool or hang inside, which is very inconvenient and uncomfortable, and forget about when I have a big pregnant belly. Any ideas what can be done past the return/exchange period? Pretty disappointed..

3 Replies
ChaosSaber
Honored Contributor
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Washers and Dryers
My girlfriend uses tongs, shes also really short
JollyCello
Halo
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Washers and Dryers

@Rmendonez I too am very short and have to almost climb in the washing to get to the bottom.Nothing to do about it except to wear heels when doing the laundry.

Love what @ChaosSaber girlfriend does, I might have to try that, use my BBQ tongs.

 

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user_ams007
Planetary Samsung Care Ambassador
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Washers and Dryers
I'm sorry that you are experiencing problems with your new washer. Your feedback is extremely important to Samsung. Without real-world feedback, Samsung can't design new products that address these issues and concerns. Please take a moment and submit a detailed feedback message via the Members app (Customer Suggestions and Feedback). is really important. Thank you for being a loyal Samsung customer
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