teegee8180
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2 weeks ago in
Washers and Dryers
We have replaced rods and done the calibration code. We took off pulsator and everything looks good. There is a small crack on pulsator. Any suggestions is greatly appreciated
1 Reply
GaryB82
Epic Samsung Care Ambassador
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2 weeks ago in
Washers and DryersThe crack on the pulsator could be throwing off the balance of the washer I would suggest replacing the Pulsator and then try to rebalance the washer and if that doesn't work I would suggest contacting Samsung Support to have the issue diagnosed
https://www.samsung.com/us/support/contact/
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