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07-27-2020 12:57 PM (Last edited 11-26-2023 09:24 PM by SamsungChelsea ) in
Washers and DryersWe bought ours in 2017 I think and I just was doing laundry and noticed a chunk of rust as well as rust drip-stains in the fabric softener dispenser. I have tried to make sure I leave the lid open after running loads of laundry in order to help it dry out and prevent mold/gunk from developing. A few weeks ago I noticed flakes of brown gunk appearing on my washed clothes and in the washer tub. I found videos of people dealing with a similar problem and how they disassembled the entire thing to clean it!! It really bums me out because now I have to inspect my clothes (especially the whites) for any debris so it won't stain!!! And now I have to worry about rust from the inside?? I'm afraid to use it at this point
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10-13-2020
06:51 AM
(Last edited
09-07-2024
07:26 AM
by
Samsung_Stephan
Sorry to hear you're experiencing this. If you would like for us to research your particular symptom further then please send us the following information below via PM by selecting any moderator and clicking on the chat option and we can look into this for you.
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Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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09-13-2020 08:48 AM (Last edited 10-22-2020 10:58 AM by MsBri1 ) in
Washers and DryersHaving SAME issue with rust. Our lid is corroding and falling apart. Unacceptable for a machine of this age and PRICE. I would love some resolution to this problem. Its ruining our clothes
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02-02-2021 06:29 PM in
Washers and Dryerssame here
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07-30-2020 11:49 AM (Last edited 10-22-2020 11:21 AM by MsBri1 ) in
Washers and DryersI have 2 sets of washer/ dryers and both are rusting at bleach dispenser area and beginning to stain laundry. What can I do?
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08-02-2020 08:08 AM (Last edited 10-22-2020 11:21 AM by MsBri1 ) in
Washers and DryersI bought another Samsung washing machine after the recall but now I have rust around the soap dispenser and on areas on both sides of it. I have noticed now that my laundry has spots on it. When I touch the rust there is rust color on my fingers. It is getting to the point where I am not going to enable to use my machine. What can I do?
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09-15-2020 09:46 AM (Last edited 10-22-2020 11:21 AM by MsBri1 ) in
Washers and DryersThe Samsung rep on here coordianted to get service people here to fix mine. The service found significnat issues when they opened it up and they had to do additional work to stabalize the wash tub, etc. Unfortunately they didn't order the right parts so my washer is sitting torn apart. Apparently there was so much rust inside that they refuesed to put it back together for safety... so basically my 3 1/2 year old washer was not even safe to be using due to the extent of the rust.... This is a very bad look for Samsung products.
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08-02-2020 11:28 AM (Last edited 10-22-2020 11:21 AM by MsBri1 ) in
Washers and DryersModel # WA45H7000AW/A2
Serial # 0BHE5.....
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08-02-2020 11:19 AM in
Washers and DryersWe have a major rust at detergent dispenser with our top load washing machine. This should not happen with an expensive brand washer. We had another brand prior had no issue like this. This is frustrating and disappointing.
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11-07-2020 10:05 AM in
Washers and DryersInterior top edge of my machine has paint peeling, revealing rusting metal. Paint just peeled away this week. I do not use bleach, no harsh cleaners. Washer is only 4 years old. This is a manufacturing flaw.
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01-20-2021 04:28 PM in
Washers and DryersMine has just starting do to this. What was your outcome with repairing or replacing? Brought in 2017