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I m a loyal Samsung buyer from the Philippines for over two decades now and I'm VERY disappointed with my latest Samsung Neo 800b TV. I watched... View Post 
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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When I press the Mute button, a voice comes on and says "Mute." How to I get rid of the voice? TV: 2022 50" Neo QLED qn90B... View Post 
userlU6GzpQHMf
Press and hold down the Volume key to bring up Accessibility Shortcuts. Then de-select "Voice Guide"... View Post |
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Fault found in Satellite mode where EPG guide not working at all just shows "no Information" message but does not show TV program names or... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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I can't seem to turn this off. Reset all color or screen settings I can find. It only shows this when I'm on the menu or app screen. ... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! This issue does seem strange. What I think is going on is that th... View Post |
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Have a 2019 q80 TV. Metopera on demand used to work perfectly. Now the app opens, let's me select a track but then wheel spins forever. Hard... View Post |
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the 4 hdmi ports don't work for me... does anyone know where I can buy a one connect ... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Not having your one connect box working can be frustrating. I wou... View Post |
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I was looking at the 65" Class QN95B Samsung Neo QLED 4K Smart TV (2022) today and noticed that unlike my brother's Samsung One connect... View Post |
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Regarding the App Launch buttons on the TV Remote, Netflix Prime Video, and HULU can you reprogram any of the buttons to something else such as... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how reprogramming them can be useful. But unfortunately... View Post |
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So I picked up a new Q80B TV and while playing my ps5 I noticed this during the loading screen. While the white circle is spinning on a black... View Post 
Samsung_Moderator
Hello! First I would like to welcome you to the community! Thank you so much for reaching out. I def... View Post |
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Hi, Well, it's very weird and frustrating. I bought 2 Frame TV's for a custom build. and BOTH one connect boxes do NOT power on! No Red... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your one connect not worki... View Post |
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I purchased this TV within the last month and have to have the new solar remote plugged in anytime I use it. After charging fully and unplugging,... View Post
Samsung_Moderator
Hello! It is understandable that this can cause some inconvenience with your remote not holding a ch... View Post |
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Hi, Today I started experiencing image problems with my 5 month old QN50Q80TAFXZA. Here’s what it looks like (the picture somehow is upside... View Post 
SamsungCaleb
I understand how this may be frustrating and want to help, if this is occurring on all sources and d... View Post |
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Hi team…recently purchased the flagship tv. Now running into similar problems as multiple threads from older models trying to connect a pc to any... View Post
Samsung_Moderator
I can definitely understand how frustrating this may be. I believe this particular issue may require... View Post |
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I have a new 55” Samsung Frame TV. I have my XR15 remote paired to control the TV, Apple TV and xFinity box. The XR15 remote will control... View Post
Samsung_Moderator
Hi there! We appreciate you brining this up. I can definitely understand why you would want your XR1... View Post |
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I have a 2020 Q90T connected to a pretty old A/V Reciever, a Yamaha RX-V620. I set it up over a year ago and have never had a single problem until... View Post 
userfh1hfEfKRP
Figured out the problem. For some reason the audio output channel I had been using on my receiver su... View Post |
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I have a Samsung The Frame 2022 (QN65LS03BAFXZA), recently set up, upgraded to latest available software version. I would like to use the Xfinity... View Post |
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I can get subtitles in Netflix, but not prime or pbs even though captions are turned on in my Samsung settings. How do I get subtitles for these... View Post 
Jameswalter
Check Subtitle Settings and Configuration. It may seem obvious, but your Prime Video app’s settings ... View Post |
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On my QN90b 65 in TV the Alexa spoken voice time is 3 hours less than the correct tv time. devices in our house do have the correct time. any help... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see that this is really strange for it to tell you the wrong ti... View Post |
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Just 8 days past manufacturers warranty and screen is flashing. Samsung said past there warranty nothing they can do. Any help appreciated. View Post
Samsung_Moderator
Oh gosh! I know how frustrating a flashing screen is; I'll be happy to assist you 🙂 When the TV doe... View Post |
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I am enjoying my new Q60B 2022 Samsung TV with Game Hub. Playing games feom the TV with streaming has been great. Love my new TV. But the game hub... View Post
Emmanuel13
I have a samsung smart tv and it didn't have Twitch installed by default either, but you can search ... View Post |
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Maybe reconnects is not the correct word but sometimes remote is unresponsive for few seconds and then red led flashes few times and it works... View Post 
user_ams007
It's possible that your remote control is needs to be replaced, since you TV is brand new it should ... View Post |
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Why is it so hard to clean this screen? No matter what I do or what I use, there are ALWAYS smudges all over the screen. Is anyone else having this... View Post 
SamsungPrince
Hello, There! Maintenance is never a fun word, but We do have some tips here that may make it a litt... View Post |
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Greetings, QN85BD, less than 2 months old, was connected to ethernet cable since day one and worked perfectly fine. Today, all of a sudden - No... View Post
usereuvdODG1ri
I "hard-rebooted" the TV and surprsingly it is working again. Not sure what's the scoop with this bu... View Post |
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Hello We are having difficulty keeping our wireless connection to our TV when connecting a computer and using the TV as a monitor. We have a... View Post
Samsung_Moderator
I can definitely understand how frustrating this may be. I recommend reaching out to our SmartThings... View Post |
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Hi Guys I have a Samsung Q70, 75 inch and a green diagonal tinge has appeared running from corner to corner and is about 6 inches wide. I have... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I understand how this can be a cause for concern with this on you... View Post |
