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I have a Radeon RX 6800 with a HDMI 2.1 cable, with the PC plugged in to the HDMI4 port on the TV. I can get HDR to work without game mode, but not... View Post 
Samsung_Moderator
Hello and thank you for reaching out to our Community. I regret to advise we only support US models ... View Post |
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I have a 2022 The Frame, and the voice wake up option is not present, I have already replaced the remote but the issue remains View Post
Samsung_Moderator
I can definitely understand how frustrating this may be. Give this link a shot for me. https://www.s... View Post |
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I am unable to get my Xbox Series X (Halo Infinite Edition) to work with the universal remote feature on my tv. I have gone through the universal... View Post
Samsung_Moderator
I can definitely understand how frustrating this may be. Have you attempted using a remote designed ... View Post |
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Maybe 2 weeks ago, the video quality of Amazon Prime Video became very bad on my Samsung Q80B 55" Smart TV. Before that, everything was fine.... View Post
Samsung_Moderator
I can definitely understand how frustrating this may be. I recommend reaching out to the developer r... View Post |
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have sound on all channels except local channels View Post
Samsung_Moderator
I can definitely understand how frustrating this may be. If you have audio on most channels but have... View Post |
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I just want to use it as a monitor for my AppleTV, and as the conduit for my soundbar. I use my apps inside AppleTV - I am deeply embedded into the... View Post 
userGtKJE07VhG
THANK YOU SO MUCH! That completely solved my problem. I have spent so much time fuming about that ir... View Post |
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I bought the Qn90a for the express purpose of getting 4k 120hz HDR from my windows pc which has a 3090 in it. The only way to get this setting... View Post 
userJEThN1FzGE
I am having this same problem with my qn90a and a rtx 3080. I bought an AudioQuest Ocean 48Gbps hdmi... View Post |
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Is there a way to have multiple folders / lists for art on the frame? For example, if I upload travel pictures, I might want a "Travel"... View Post
Samsung_Moderator
I can definitely understand your concern here. Unfortunately, I do not believe there is currently a ... View Post |
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Model: SOC 1000MA All of a sudden, for no apparent reason, the display stopped turning on. I confirmed power is available and the cables are... View Post
Samsung_Moderator
Hello and thank you for reaching out regarding the One Connect Box and definitely understand your co... View Post |
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I purchased my QN75Q900RBF 8K TV in December 2019. Now 2 1/2 years later the One Connect box is no longer working so although the TV is fine I... View Post
Samsung_Moderator
I couldn’t live without my TV. Let’s get this situated for you as soon as we can. I believe this par... View Post |
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My brand-new 2021 QN900A manufactured in March of 2022 with firmware 2001.3 thinks I am in an Eastern time zone, and I am in Central so I can't... View Post
Samsung_Moderator
I can definitely understand how frustrating this may be. No one wants to have their TV telling them ... View Post |
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Hi,I have been screen mirroring from my MacBook to my Samsung QN85A for ~4 months now with no problems - but now all of a sudden any time I do... View Post
Samsung_Moderator
Since that did not help I would recommend calling us directly at 1 (800) 726-7864 and asking for our... View Post |
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Can I hook up regular cable TV to my new Samsung Q60BD? I selected "Live TV Cable" as the source but it goes to SamsungTV Plus instead of... View Post
Samsung_Moderator
Hello! I can help get you in the right direction in setting your live TV up. You can use the link be... View Post |
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I have a new QLED 6DA 55" TV for the bedroom on a wall and when it is in standby mode there is a consistent tapping sound coming from the back... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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Our The Frame is a few years old now and has been working great up until this point. It has suddenly developed white spots on the lower left side... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with this occurring to your TV. I would recommend se... View Post |
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I own a 43q60a. The recent update 2001 was pushed without asking me if i wanted it. Somehow the automatic update option was enabled without me... View Post
Samsung_Moderator
I couldn’t live without my TV doing what it's designed to do. Let’s get this situated for you as soo... View Post |
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Hi, when I took out the 32" Frame 2022, I immediately noticed parallel lines and diagonal lines on the screen. They seem to be imprints from... View Post |
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Our 42” frame tv is hung on the wall. Just took it down to paint the wall and the wall is extremely hot - is this normal View Post
Samsung_Moderator
Watching TV for an extended period of time causes the panel to generate heat. The heat from the pane... View Post |
Samsung_Moderator
Hello! I understand how this can be a cause for concern with your display being dark on one side. If... View Post |
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I cannot find a way to delete photos from the frame tv, either on the smart things app or the tv itself. Help! View Post 
userKukoMhBAcE
Note that I had the following related issue: deleting my imported photos from the TV did not clean u... View Post |
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Just purchased an open box Neo QLED QN90A and am setting it up using the remote. I've reached Step 3 and have confirmed I'm signed into my... View Post |
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Just finished installing 2022 Samsung Frame TV. Didn’t try built in apps, but defaulted to broadcast of some kind and audio was fine. Once switched... View Post
Samsung_Moderator
I can definitely understand how frustrating this may be. If this is the only app that this is occurr... View Post |
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Samsung 75” Qled smart tv, experiencing issue where the tv looses its mind and dumps all the settings. I have to go into start setup and go through... View Post 
user_ams007
I highly recommend that you Sign into your Samsung account, open the settings for applications and o... View Post |
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Hi, I just received my Frame TV which was installed by the Best Buy guys but they have left now. I signed up for an account with the Art Store... View Post
Samsung_Moderator
Oh no! Is this still ongoing today? If you run a connection test on the television, how are the sign... View Post |
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I need help hooking up my 65" QLED TV to my Harmon Kardon AVR 100 View Post 
userd2hs88NQRJ
I think your only option is an optical cable. Hook one between them and enable optical in the TV's s... View Post |
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Well here's my issue: Have had same cable box for over a year. IWe have 2 Samsung TV's this issue is only on the new TV we purchased June... View Post 
userUagEqbxlu5
I solved the problem! It was the power surge protector provided by Xfinity. I have attached a photo.... View Post |
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I replied about this on somebody else's similar thread, but I figured I might be more likely to get a response making my own thread. I am... View Post 
GManCandler
Once again, I get an email from Samsung to get me to come look at another non-solution. What I have ... View Post |
