QLED and The Frame TVs
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I have two TVs that are the same model ( LN40A650A1F ) and another of the same model except that it is 52" not 40"... On one of the... View Post 
Samsung_Moderator
Hey there! Just checking in to see if you could provide the requested information. View Post |
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I have a new QN55Q8DAAFXZA 2021 QLED TV that has had a strange issue since it came out of the box. I don't think I would exactly call it a... View Post 
GManCandler
Thanks for all the help, Samsung. I have decided to return the TV for a refund. View Post |
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I've got a 2021 The Frame connected to an AppleTV 4K. Ideally i'd like to not have to use the Samsung remote, and only use the AppleTV... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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Hello all, Has any of you experienced the 75" set turning off on its own when watching TV? It has happened to me well over 8 times so I am... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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I have a 1 year old QN65 Samsung TV. Recently, I have been investigating cutting the cord with Verizon Fios, and am looking at various options.... View Post 
userLeWPzrW8jW
I can answer my own question here. With the Fire TV, there is a video setting Always HDR or Adaptive... View Post |
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I have purchased a 75" The Frame TV last week, hoping to see all my photos in Art Mode. But after playing around with the TV I have realized it... View Post 
userVKjuPFMQSY
My model offers two ways to display my photos. 1. I transfered 200 or 300 to internal memory and it ... View Post |
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Heya. I live in the USA and recently bought the Samsung QN90 from Bestbuy. However i'm unable to update the firmware on it. Current Firmware i... View Post
Samsung_Moderator
Yes. If you are having difficulties downloading the update via WiFi then your best bet would be to p... View Post |
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FWIW I have Anynet+/CEC disabled already. I have a Q8F (QN55Q8FNB) running firmware 1251 and the user experience is awful. I would... View Post 
userpKBDSue46p
Finally a solution!!! but you need a special remote but it maybe worth buying, if you have a samsung... View Post |
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This one is beyond frustrating!! Please help!!! Went to set up 2019 series 7 QLED 65" TV with our wifi network and discovered the remote... View Post
Samsung_Moderator
Hello! Unfortunately, there's not a way to reset everything without using the TV you can try a power... View Post |
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Not sure what these spots are that have shown up on the screen (pics attached) Would they be covered under a warranty? I have had the TV less... View Post 
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I have an 85" QN900a and the internal speakers make a loud rattle when the volume is at a moderate level and any type of bass is played.... View Post 
user5MepRRajby
SOLVED, get to the back of the TV, the 4/each side speakers..GENTLY wipe off the dust/foam packing d... View Post |
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Hi, I recently bought a Q60T and the Netflix app keeps crashing. Is there a fix for this? Thanks. View Post 
uservMFvccxDrM
There is no lasting fix for this problem - I have investigated every single piece of advice given on... View Post |
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Hello All, I have an odd behaviour from my new Samsung Q70 TV. Whenever I use the Samsung-provided remote, descriptive video (ie: a voice that... View Post 
SamsungCaleb
Hello! I understand how this can be frustrating with your TV narrating for you, have you tried the f... View Post |
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I would like a 2 hour "auto turn off" option for my QLED tv. I often fall asleep after about 2 hours so having this option would be nice.... View Post |
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With my new Neo QLED 4K (2021) QN85 with the solar smart remote, I am unable to control the volume or mute my connected Sony AV Receiver STR-DE698.... View Post 
userPa42QncGJU
Actually, I found a solution (partial - sound adjustment now works but power on and off does not) by... View Post |
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Please report experience with QLED Q70A firmware update 1903.0. Samsung no longer posts issues addressed or created by updates. Thank you in... View Post 
userTHVioRRAS3
It has broken Wifi, now every couple of minutes there is a warning that connection is dropped in mul... View Post |
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I have massiv internet connection issues after updating to the new firmware 1903. All apps are affected and this is really annoying because that... View Post 
SamsungTam
Hello! I completely understand your frustration with losing the internet connection. Now that the TV... View Post |
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Anyone have this same issue in their q80a 65 inch? During dark scenes it’s very cloudy at the top of the tv. View Post 
userg30BxvScFd
I figured that. I only stream so my source is the TV. Im within my 30 days of purchasing it so Im ju... View Post |
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Hi I just got tv model : QN75Q80AAF My problem is when I plug in tv in a power outlet tv starts flashing on, off,on,off . When I press power on... View Post
SamsungCaleb
Hello! I understand how this can be frustrating with your TV turning on and off, just want to confir... View Post |
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I've been using my PS4 with my QE43LS03RAU Frame TV for 2 years and my PS5 since it's launch date (over a year) and auto game mode has been... View Post
userHDTrtQHLfs
Okay, the UK chat support guys sorted it for me by remotely clearing the HMDI ports - it does look l... View Post |
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