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How do i turn the tv off. because i feel it is in stand by or quick start or something and i want it off when not usin it..?? thanks View Post 
Samsung_Moderator
Hey, I believe I have just the thing you need. If you’re wondering how to turn off a Samsung smart T... View Post |
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I just bought a 65” frame tv, I powered it on an it’s showing a screen that is asking me to select to setup with an app, or with the remote. I’m... View Post
Samsung_Moderator
Hello! I understand how having a new TV not working properly can be frustrating. I would recommend p... View Post |
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Just got the '22 QN90B tv. And I noticed that when watching videos on my PS5 that the dark areas of the screen are really pixelated. I thought... View Post
Samsung_Moderator
I can definitely understand how frustrating this may be as a PS5 owner myself. I recommend giving yo... View Post |
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In the manual, it shows the wire tv-side mount not fully seated in the wall bracket hook, and indicates "this is wrong." Then a picture of... View Post 
manypeeplia
This is a great idea! I tried to test snap the brackets before assembly, but no amount of force I co... View Post |
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When plugged in the light will flash a couple times fast, then once slowly, then the screen starts up black with a horizontal line towards the... View Post 
gabe80million
I can only assume you got unlucky or something. I hate fully taking apart a TV, last one I took apar... View Post |
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Brand new The Frame 55". Model #QN55LS03BAFXZAConnected to DirectV box and I also use the tv apps for amazon prime, Netflix, etc. My audio... View Post
Samsung_Moderator
I can definitely understand how frustrating this may be. When the audio and video are not syncing, i... View Post |
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My Frame 55 continues to shut itself on and off continuously. I've done soft restarts, I've che ked wifi and the connection is strong.... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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Hi, I've noticed when screen is black there's fairly noticeable blooming on my 65" Frame 2022. Is this normal? Or should I contact... View Post 
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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QN85B TV remote Voice Assistant button does not work. When I press the mic button the tv tells me the microphone is turned off. All voice features... View Post 
user99F43gRgDR
I've had this Tv for 3 weeks now and I have tried 3 times via chat to get Samsung to help.When I pre... View Post |
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Hello want to let you know that in the past I've owned several Samsung tv's and always promoted them to my friend and family who in tern... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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My Samsung Connect Box SC1004T is not powering on. I dont see any light through the optical drive either when plugged into the wall. Please... View Post
Samsung_Moderator
I can definitely understand how frustrating this may be. I believe this particular issue may require... View Post |
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(I have a 2022 Frame connected to the SmartThings app.) After going through Art Mode & picking my favorites (three different times now), after... View Post
Samsung_Moderator
I recommend reaching out to our SmartThings team. They can be reached at 1-866-813-2404 or emailed a... View Post |
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Is there any way I can disable art mode? I want to press on/off button and tv turns of (instead of long press, like it configures) View Post
Samsung_Moderator
Hello! YOu should be able to just press the power button and it should switch between modes. Here is... View Post |
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TV isn't recognizing the Switch when it's plugged into the hdmi port. tried everything i've found on the internet so far. anyone else... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with your TV not recognizing your switch. I see that... View Post |
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Hi, under Settings, there are many parameters. Some are obvious but I have not heard of quite a lot of other them. Where is the bets place to learn... View Post
Samsung_Moderator
Hello! I agree with others in the community you can look at the user manual to learn about different... View Post |
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I have a new 4K QLED smart TV and I connected it to my bluetooth speakers. I want to un-pair the speakers but no matter what I do they reconnect. I... View Post 
user3xZI2ygT2V
Well, that was an dismal failure. I disconnected the speakers, factory reset the TV waited a little ... View Post |
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I recently received my 2020 The Frame 50". I enjoy watching the VEVO channels while working. However, the TV always launches Samsung TV Plus... View Post 
userGGp4CJuPPL
This is not working. This is not the way to EXIT the app, to stop watching it. This problem is NOT s... View Post |
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I just updated the software on my QN55QN90AAFXZA and low and behold it up my Smartthings. When I press the home button and tab over to the... View Post
Samsung_Moderator
I can definitely understand how frustrating this may be. I recommend reaching out to our SmartThings... View Post |
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I have a Radeon RX 6800 with a HDMI 2.1 cable, with the PC plugged in to the HDMI4 port on the TV. I can get HDR to work without game mode, but not... View Post
Samsung_Moderator
Hello and thank you for reaching out to our Community. I regret to advise we only support US models ... View Post |
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I have a 2022 The Frame, and the voice wake up option is not present, I have already replaced the remote but the issue remains View Post
Samsung_Moderator
I can definitely understand how frustrating this may be. Give this link a shot for me. https://www.s... View Post |
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I am unable to get my Xbox Series X (Halo Infinite Edition) to work with the universal remote feature on my tv. I have gone through the universal... View Post
Samsung_Moderator
I can definitely understand how frustrating this may be. Have you attempted using a remote designed ... View Post |
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Maybe 2 weeks ago, the video quality of Amazon Prime Video became very bad on my Samsung Q80B 55" Smart TV. Before that, everything was fine.... View Post
Samsung_Moderator
I can definitely understand how frustrating this may be. I recommend reaching out to the developer r... View Post |
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have sound on all channels except local channels View Post
Samsung_Moderator
I can definitely understand how frustrating this may be. If you have audio on most channels but have... View Post |
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I just want to use it as a monitor for my AppleTV, and as the conduit for my soundbar. I use my apps inside AppleTV - I am deeply embedded into the... View Post
userGtKJE07VhG
THANK YOU SO MUCH! That completely solved my problem. I have spent so much time fuming about that ir... View Post |
