JUMP TO SOLUTION Solved

Original topic:

Screen Replacement

(Topic created: 12-07-2021 08:52 AM)
1550 Views
userSfW9wtGqrC
Astronaut
Options
4K, 8K and Other TVs

Hi,

It seems my UA55KS9500 screen died...

UA55KS9500.jpg

Anyone managed to get it fixed?

0 Likes
Reply
2 Replies
Solution
SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
4K, 8K and Other TVs

Hello, if this is occurring on all sources and during the picture test this will require service, you have a couple of options based on your warranty. 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply
Diaboyos
Honored Contributor
Options
4K, 8K and Other TVs
If it's not still under warranty it would probably be better to spend the cost of repair towards a new TV.
0 Likes
Reply